Washing, bathing and hygiene
Help with bathing, showering or washing at the basin or in bed, plus oral and skin care, always at the person’s own pace and with their dignity kept front and centre.
Our care
Personal care at home in central Scotland
Gentle, practical help with the everyday things, washing, dressing, getting about, medication and meals, delivered in the place your loved one knows best. Unrushed, familiar, and shaped entirely around them.
What’s included
Support with the everyday, done properly
No two people need exactly the same help. We build personal care around the person, so they get what they need and nothing they don’t.
Dressing and grooming
A hand getting dressed and undressed, with hair, shaving and the little touches that help someone feel like themselves and ready for the day.
Toileting and continence
Discreet, patient support with the toilet and any continence needs, handled respectfully so no one ever feels a burden.
Moving and getting about
Safe help getting in and out of bed, standing, walking and transfers, from carers trained in moving and handling to protect comfort and safety.
Medication support
Prompting or safely administering medication and keeping clear records, so nothing is missed and everything is accounted for.
Meals and nutrition
Meals prepared the way the person likes them, with help to eat and drink where needed, keeping appetite and hydration up day to day.
The skilled essentials
The parts that take real training
Some everyday tasks carry real risk if they’re done badly. Here’s how we handle three of the most important, safely and properly.
Medication support and administration
Getting medication right matters, and mistakes can be serious. Our carers help in whatever way is needed: a gentle prompt at the right time, or safely administering medication and recording it on a medication administration record, so nothing is missed and everything is accounted for. We keep an eye out for side effects or changes and flag anything of concern to you and, where needed, the GP or pharmacy.
Moving and handling
Helping someone move safely, in and out of bed, on and off a chair, to the bathroom and back, takes the right technique and sometimes the right equipment. Every one of our carers is formally trained in safe moving and handling through Scotia Training Academy, our sister organisation, before they support anyone in your home. That protects your loved one’s comfort, skin and dignity, and keeps everyone safe.
Every carer formally trained through our sister organisation, Scotia Training Academy
Meal preparation
A good meal is about more than nutrition, though that matters too. We prepare food the way the person likes it, allowing for dietary needs, allergies, softer diets or a smaller appetite, and we make sure there’s plenty to drink through the day. Sometimes that’s a proper hot dinner, sometimes a favourite sandwich, a cup of tea and a bit of company while they eat. We watch appetite and hydration, because a change there is often the first sign something needs attention.
Who it’s for
Help to stay independent, at home
Home is where most people feel safest. A little daily support at the right time can be the difference between managing at home and having to leave it. Personal care often suits:
- Older people who need a little help each day to keep living well at home
- Someone coming out of hospital who needs support to get back on their feet
- People living with frailty, reduced mobility or a long-term condition
- People living with dementia who do best with familiar faces and gentle routine
- Families whose own caring is getting hard to manage on their own
Why families choose Scotia
Care with the time to do it right
Unrushed by design
Our carers are paid per shift, not per visit, so no one is watching the clock in your home. Your loved one gets the time they deserve.
The same familiar team
We work hard to send the same small team, so trust builds and no one has to explain themselves to a stranger every visit.
Regulated, and proud of it
We’re inspected by the Care Inspectorate and graded 5, Very Good. We publish our reports in full, with nothing to hide.
Someone to call, out of hours
Care doesn’t keep office hours, so neither do we. There’s a real person on the end of the phone 7 days, 7am to 9pm.
How it works
Getting started is simple
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1
Get in touch
A friendly, no-obligation chat about what’s going on and what would help. No pressure, no jargon.
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2
A visit and a plan
We come out, listen, and build a care plan around the person, their routines and what matters to them.
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3
Meet your carers
We match a small, consistent team, so the same familiar faces turn up rather than a different stranger each time.
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4
Care begins, and flexes
Support starts and adjusts as needs change. If something comes up out of hours, there’s always someone to call.
Paying for care in Scotland
Personal care can be free
In Scotland, personal care is free for anyone assessed by their local council as needing it, whatever their age. It’s always worth asking your council for an assessment.
With Self-Directed Support, you can choose who provides that care. If you’d like Scotia, you can ask for Scotia. We’ll help you understand your options, with no pressure and no jargon.
Talk to us about your optionsWhat we’ll never do
- Rush a visit to get to the next one
- Send a different stranger every time
- Blind you with jargon or hard sell
- Treat your loved one as a task on a list
Common questions
Personal care questions, answered
What is personal care at home?
Personal care is help with the everyday things that keep someone clean, comfortable and well: washing and bathing, dressing, using the toilet, moving about safely, taking medication and eating well. It is delivered in the person’s own home so they can stay somewhere familiar.
What does your personal care include?
Washing, bathing and personal hygiene, dressing and grooming, toileting and continence support, help moving and getting about, medication support, meal preparation and help with eating, and a hand with light everyday tasks at home. We build the mix around what the person actually needs.
Is personal care free in Scotland?
In Scotland, personal care is free for anyone assessed by their local council as needing it, whatever their age. It is worth asking your council for an assessment. We are happy to help you understand how it works, and how Self-Directed Support lets you choose Scotia as your provider.
Will the same carer come each time?
We work hard to send the same small team, because trust and consistency matter. It means no one has to explain themselves to a stranger every visit, and your carers get to know the person and their routines properly.
Can you help someone with dementia or after a hospital stay?
Yes. We support people living with dementia and people recovering after a spell in hospital, with care shaped around where they are and what they can manage. Get in touch and we will talk it through with you.
Which areas do you cover?
We provide personal care at home across Stirlingshire, Clackmannanshire, Falkirk, Renfrewshire and Fife. If you are in or around any of these areas, we would be glad to help. If you are not sure whether we reach you, just ask.
Not sure where to start? That’s alright.
Tell us a little about your situation and we’ll help you work out the right support. Read about who we are, or just get in touch. No pressure, no obligation.